We aim to ensure all pricing and information is accurate, however errors may occur. If a pricing error is identified, you will be given the option to confirm at the correct price or cancel with a full refund.

Use of this website is at your own risk. Services are provided "as is" without warranties unless required by law.

These terms form your contract with Crown Travel. We act as an agent between you and Travel Service Providers.

You must ensure all booking details are correct at the time of confirmation.

Some bookings are protected under the ATOL scheme. You will receive an ATOL certificate where applicable.

• As Principal – tailor-made holidays arranged by Crown Travel
• As Agent – bookings provided by third-party tour operators

Requests such as meals or seating will be passed to providers but cannot be guaranteed.

Full payment is required at the time of booking. Bookings are confirmed only after supplier confirmation.

Low-cost airline bookings cannot be modified or cancelled by Crown Travel once confirmed.

Documents are sent via email or post. Additional charges may apply for reissue.

Cancellations must be made in writing. Fees apply in addition to supplier charges.

Changes may be treated as cancellation and rebooking, with applicable charges.

Passengers must reconfirm flights with airlines before departure where required.

We may make changes to bookings if necessary. You may accept, choose alternatives, or receive a refund.

Refunds depend on supplier processing. We are not responsible for delays caused by third parties.

Passengers must carry valid passports, visas, and health documents. No liability for denied travel.

Refunds for unused services depend on supplier terms. Travel insurance is recommended.

Prices may change due to taxes, fares, or exchange rates. You may cancel if increase exceeds 10%.

We act as an agent and are not responsible for supplier services unless negligence is proven.

Issues must be reported immediately to the provider or our office.

Your data is used for bookings, communication, and service improvement.

These terms are governed by the laws of England and Wales.